What does the insurance of my Visa Dividend Student CIBC card cover?

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Travel Insurance Card Visa Dividend Students CIBC

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Car Rental Insurance Card Visa Dividend Students CIBC

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Content Insurance Card Visa Dividend Students CIBC

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FAQ - CIBC Visa Dividend Students

faq

How can I contact customer support?

For customer service, call:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (from other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for further details.

How do I report a claim?

To report a claim:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (from other locations): 905-403-3338.

Provide proof of purchase, receipts, and relevant documents within 90 days of the incident.

Who is insured?

Coverage includes:

  • The cardholder.
  • Their spouse and dependent children under 25 years old (if full-time students) when travel or purchase expenses are charged to the card.

How can I obtain an insurance certificate?

To request an insurance certificate, contact:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (from other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for additional assistance.

For which sports activities am I not insured?

Exclusions include:

  • Losses caused by misuse, negligence, or illegal activities.
  • High-risk sports and business-related items.
  • Items purchased for commercial use or pre-existing conditions.

From when am I covered, and for how long?

Coverage starts from the date of purchase and applies for:

  • 90 days for Purchase Security.
  • Up to one additional year for Extended Protection.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide except in areas restricted by local law or policy exclusions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full or partial cost must be charged to the card to activate coverage.

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