What does the insurance of my Visa Classic Student CIBC card cover?

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Travel Insurance Card Visa Classic Students CIBC

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Car Rental Insurance Card Visa Classic Students CIBC

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Content Insurance Card Visa Classic Students CIBC

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FAQ - CIBC Visa Classic Students

faq

How can I contact customer support?

For customer support, call toll-free 1-866-363-3338 (Canada and U.S.A.) or collect at 905-403-3338 (from other locations). Support is available Monday to Friday, 9:00 am - 8:00 pm EST.

How do I report a claim?

To report a claim:

  1. Contact the claims administrator:

    • Toll-free (Canada and U.S.A.): 1-866-363-3338.
    • Collect (from other locations): 905-403-3338.

  2. Provide proof of the incident within 45 days of occurrence and submit all supporting documents within 90 days.

Who is insured?

The insured includes:

  • The primary cardholder.
  • Spouse and dependent children (if applicable) when travel expenses are charged to the card.

How can I obtain an insurance certificate?

To request an insurance certificate, call:

  • Toll-free (Canada and U.S.A.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Alternatively, visit the insurance provider's website for details.

For which sports activities am I not insured?

Exclusions include:

  • Damages due to negligence or misuse.
  • Items lost under mysterious circumstances.
  • High-risk activities or professional sports.

From when am I covered, and for how long?

Coverage begins when the trip starts and ends when the trip is completed. Ensure the full or partial payment is charged to the card for eligibility.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide except in areas with travel advisories or restrictions issued by local or Canadian authorities.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full or partial cost of the trip must be charged to your card to activate coverage.

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