What does the insurance of my Visa Aventura Quebec Version CIBC card cover?

To contact customer support, please call 1-866-363-3338 if you are in Canada or the United States. From outside these regions, dial collect at 905-403-3338.

To report a claim, call 1-877-350-6970 if you are in Canada or the United States. From other locations, call collect at 905-816-2571.

The primary cardholder, their spouse, and dependent children are covered when travelling outside their province of residence, provided the trip was purchased using the card.

To obtain an insurance certificate, contact Global Excel Management at 1-877-350-6970 in Canada or the United States. If calling internationally, dial collect at 905-816-2571.

You are not covered for high-risk activities such as professional sports, extreme sports, or activities like skydiving, bungee jumping, and off-road vehicle use. Refer to your certificate for detailed exclusions.

Coverage begins on the departure date of your trip and lasts for up to 15 consecutive days if you are 64 years of age or younger.

Yes, you are covered worldwide as long as the trip meets the conditions outlined in the insurance certificate. Exclusions may apply for countries under travel advisories or war zones.

Yes, to benefit from the insurance coverage, the trip must be paid in full using your CIBC Aventura Visa card.