What does the insurance of my Select Visa CIBC card cover?

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Travel Insurance Card Select Visa CIBC

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Car Rental Insurance Card Select Visa CIBC

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Content Insurance Card Select Visa CIBC

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FAQ - CIBC Select Visa

faq

How can I contact customer support?

To contact customer support:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for more details.

How do I report a claim?

To report a claim:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Submit proof of loss, receipts, and any other relevant documents within 90 days.

Who is insured?

Coverage applies to:

  • The primary cardholder.
  • Their spouse.
  • Dependent children under 25 years (if full-time students) when expenses are charged to the card.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for further assistance.

For which sports activities am I not insured?

Exclusions include:

  • Losses from misuse or negligence.
  • High-risk sports and illegal activities.
  • Pre-existing conditions and business-related items.

From when am I covered, and for how long?

Coverage starts on the purchase date and applies for:

  • 90 days for Purchase Security.
  • Up to one additional year for Extended Warranty.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide except in areas restricted by local laws or specific policy exclusions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full or partial cost of the trip or item must be charged to the card to activate coverage.

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