What does the insurance of my Dividend Visa Platinum CIBC card cover?

To contact customer support:

• Call toll-free (Canada and U.S.): 1-866-363-3338.
• Collect (from other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for more details.

To report a claim:

• Toll-free (Canada and U.S.): 1-866-363-3338.
• Collect (from other locations): 905-403-3338.

Claims must be reported within 45 days of the incident and supported with receipts, a copy of the agreement, and any applicable reports within 90 days.

Insured individuals include:

• The cardholder.
• Their spouse.
• Dependent children under 21 years, or under 25 years if full-time students, provided expenses are charged to the card.

To request an insurance certificate:

• Toll-free (Canada and U.S.): 1-866-363-3338.
• Collect (from other locations): 905-403-3338.

Further details can be found on the insurance provider's website.

Exclusions include:

• Items damaged due to misuse or negligence.
• Losses arising from illegal activities or high-risk sports.
• Business-related purchases and consumables.

Coverage begins on the purchase date and lasts:

• 90 days for Purchase Security.
• Up to one additional year for Extended Warranty.

Yes, coverage applies worldwide except in areas restricted by local laws or specific exclusions in the policy.

Yes, the full cost of the item or service must be charged to the card to activate coverage.