What does the insurance of my Dividend Visa Infinite CIBC card cover?

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Travel Insurance Card Dividend Visa Infinite CIBC

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Car Rental Insurance Card Dividend Visa Infinite CIBC

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Content Insurance Card Dividend Visa Infinite CIBC

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FAQ - CIBC Dividend Visa Infinite

faq

How can I contact customer support?

For customer support:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (from other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for further information.

How do I report a claim?

To report a claim:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Claims must be submitted with proof of purchase, receipts, and other documentation within 90 days of the incident.

Who is insured?

Coverage includes:

  • The cardholder.
  • Their spouse.
  • Dependent children under 25 years old (if full-time students) provided expenses are charged to the card.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (from other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for detailed instructions.

For which sports activities am I not insured?

Exclusions include:

  • Items damaged due to negligence or illegal activities.
  • High-risk sports and business-related items.
  • Pre-existing conditions and normal wear and tear.

From when am I covered, and for how long?

Coverage starts on the purchase date and applies for:

  • 90 days for Purchase Security.
  • Up to one year for Extended Warranty.

In which countries am I covered? Am I covered worldwide?

Yes, coverage is worldwide except in regions restricted by local laws or specific exclusions in the policy.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, a minimum of 75% of the cost must be charged to the card to activate coverage.

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