What does the insurance of my Dividend Visa CIBC card cover?

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Travel Insurance Card Dividend Visa CIBC

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Car Rental Insurance Card Dividend Visa CIBC

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Content Insurance Card Dividend Visa CIBC

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FAQ - CIBC Dividend Visa

faq

How can I contact customer support?

For customer support:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for further details.

How do I report a claim?

To report a claim, contact:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Provide all required documents, including proof of purchase, receipts, and incident details, within 90 days.

Who is insured?

Coverage is extended to:

  • The cardholder.
  • Their spouse and dependent children under 25 years old (if full-time students) when the expense is charged to the card.

How can I obtain an insurance certificate?

To request an insurance certificate, call:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Further details are available on the insurance provider's website.

For which sports activities am I not insured?

Exclusions include:

  • Items damaged due to negligence or illegal activities.
  • Business-use items and high-risk sports-related items.
  • Losses caused by wear and tear or pre-existing conditions.

From when am I covered, and for how long?

Coverage starts from the date of purchase and applies for:

  • 90 days for Purchase Security.
  • Up to one additional year for Extended Warranty.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide except in areas restricted by local laws or policy exclusions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, a minimum of 75% of the cost must be charged to the card to qualify for coverage.

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