What does the insurance of my Classic Visa CIBC card cover?

For customer service, call toll-free 1-866-363-3338 (Canada and U.S.) or collect at 905-403-3338 (from other locations). Assistance is available Monday to Friday, 9 AM to 8 PM EST.

To file a claim:

1. Notify within 45 days of the incident by calling:

   • Toll-free (Canada and U.S.): 1-866-363-3338.
   • Collect (from other locations): 905-403-3338.

2. Submit all supporting documents (receipts, proof of loss, etc.) within 90 days.

The insured includes:

• The primary cardholder.
• Their spouse.
• Dependent children under 21 years or under 25 years if full-time students, provided the expenses are paid with the card.

To obtain an insurance certificate, contact:

• Toll-free (Canada and U.S.): 1-866-363-3338.
• Collect (other locations): 905-403-3338.

Alternatively, visit the insurance provider's website for details.

Exclusions include:

• Damages caused by negligence or misuse.
• Losses from items used for business purposes.
• Losses resulting from war, fraud, or illegal activities.

Coverage begins when the item is purchased and ends after 90 days for purchase security or when the manufacturer's warranty expires for extended protection.

Yes, coverage applies worldwide except in locations restricted by local or Canadian government advisories.

Yes, to be eligible, at least 75% of the item's cost must be charged to the card.