What does the insurance of my Aerogold Business Visa CIBC card cover?
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FAQ - CIBC Aerogold Business Visa
How can I contact customer support?
You can contact customer support by calling 1 800 465-4653 if you are in Canada or the U.S. For calls from other regions, dial 514 861-4653.
How do I report a claim?
To report a claim, call 1 866 363-3338 if you are in Canada or the U.S. If you are abroad, call collect at 905 403-3338.
Who is insured?
The primary cardholder, their spouse, and dependent children are covered if tickets are purchased using the CIBC Aerogold Visa for Business card.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact 1 866 363-3338 if you are in Canada or the U.S. If calling internationally, dial collect at 905 403-3338.
For which sports activities am I not insured?
You are not insured for extreme sports such as skydiving, unsupervised scuba diving, and high-risk motorized sports. Refer to your insurance certificate for a complete list of exclusions.
From when am I covered, and for how long?
Coverage begins as soon as the trip is paid in full using your CIBC Aerogold Visa for Business card and lasts for the duration specified in your insurance certificate.
In which countries am I covered? Am I covered worldwide?
Yes, you are covered worldwide as long as the conditions outlined in your insurance certificate are met. Certain exclusions may apply to high-risk regions or war zones.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from coverage, the trip must be paid in full with your CIBC Aerogold Visa for Business card.
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