What does the insurance of my Aero Platinum Visa CIBC card cover?

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Travel Insurance Card Aero Platinum Visa CIBC

Before the trip
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Coverage
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During the trip
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On site
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Car Rental Insurance Card Aero Platinum Visa CIBC

Rental car
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Content Insurance Card Aero Platinum Visa CIBC

Content
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FAQ - CIBC Aero Platinum Visa

faq

How can I contact customer support?

For assistance with your CIBC Aero Platinum Visa Card, contact CIBC Credit Card Services at 1-800-465-4653 (Canada/U.S.) or 514-861-4653 (elsewhere).

How do I report a claim?

To report a claim, call 1-866-363-3338 (Canada/U.S.) or collect at 905-403-3338. Be prepared to provide proof of purchase and other required documentation.

Who is insured?

The insured includes the primary cardholder, their spouse, and dependent children, as outlined in the policy terms.

How can I obtain an insurance certificate?

To request an insurance certificate, contact 1-866-363-3338. Additional documentation may be required.

For which sports activities am I not insured?

Excluded activities include unauthorized use, negligence, and acts of fraud. Refer to the policy for detailed exclusions.

From when am I covered, and for how long?

Coverage begins upon card activation and continues as long as the account is in good standing.

In which countries am I covered? Am I covered worldwide?

Yes, worldwide coverage is included unless limited by the terms of the policy or local laws.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases must be fully or partially charged to the card to be eligible for coverage.

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