What does the insurance of my Platinum Mastercard Capital One card cover?

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Travel Insurance Card Platinum Mastercard Capital One

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Car Rental Insurance Card Platinum Mastercard Capital One

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Content Insurance Card Platinum Mastercard Capital One

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FAQ - Capital One Platinum Mastercard

faq

How can I contact customer support?

For customer assistance regarding your Capital One Platinum Mastercard, call 1-888-324-2363 toll-free from Canada and the U.S. For international calls, dial 416-205-4357 (collect).

How do I report a claim?

To report a claim, call 1-888-324-2363 (Canada/U.S. toll-free) or 416-205-4357 (collect). Provide all necessary documents, including proof of purchase, original receipts, and any other required evidence.

Who is insured?

Insured individuals include the primary cardholder, their spouse, and dependent children under eligibility conditions outlined in the policy.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact the insurer directly at 1-888-324-2363.

For which sports activities am I not insured?

Excluded activities include negligence, unauthorized use, fraud, and illegal acts. Refer to the policy for a complete exclusions list.

From when am I covered, and for how long?

Coverage starts upon card activation and remains valid as long as the account is in good standing.

In which countries am I covered? Am I covered worldwide?

Yes, worldwide coverage is provided unless otherwise restricted by the terms of the policy or local regulations.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases must be charged to the card to qualify for coverage. Additional conditions may apply based on the policy details.

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