What does the insurance of my Preferred Fixed Rate Mastercard ATB card cover?
Travel Insurance Card Preferred Fixed Rate Mastercard ATB
Car Rental Insurance Card Preferred Fixed Rate Mastercard ATB
Content Insurance Card Preferred Fixed Rate Mastercard ATB
FAQ - ATB Preferred Fixed Rate Mastercard
How can I contact customer support?
For assistance with your ATB Preferred Fixed-Rate Mastercard, contact 1-800-332-8383. Support is available 24/7.
How do I report a claim?
To report a claim, call 1-800-332-8383 as soon as possible and have relevant documents like receipts ready for submission.
Who is insured?
The insured persons include the cardholder, their spouse, and dependent children under the policy terms.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the support team at 1-800-332-8383 or visit atb.com.
For which sports activities am I not insured?
Excluded activities include professional sports, racing, and high-risk activities such as rock climbing or skiing outside marked trails.
From when am I covered, and for how long?
Coverage starts as soon as eligible purchases or travel costs are charged to the card and adheres to the terms outlined in the policy.
In which countries am I covered? Am I covered worldwide?
Yes, worldwide coverage applies unless specifically excluded due to policy terms or travel advisories.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, purchases or travel must be fully charged to the card to activate the coverage as per the terms and conditions.
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