What does the insurance of my The American Express Card American Express card cover?
Travel Insurance Card The American Express American Express
Car Rental Insurance Card The American Express American Express
Content Insurance Card The American Express American Express
FAQ - American Express The American Express
How can I contact customer support?
For customer support, call 1-800-243-0198 in Canada or the U.S., or 905-475-4822 for international collect calls.
How do I report a claim?
To report a claim, contact 1-800-243-0198 in Canada or the U.S. For international claims, call collect at 905-475-4822. Provide receipts, account statements, and other documents within 30 days of the loss.
Who is insured?
Insured individuals include the primary cardholder, their spouse, and dependent children under 23 years old, as outlined in the policy.
How can I obtain an insurance certificate?
To obtain an insurance certificate, write to Royal & Sun Alliance Insurance Co. of Canada at 18 York Street, Suite 800, Toronto, ON, M5J 2T8.
For which sports activities am I not insured?
Excluded activities include war, rebellion, confiscation by authorities, and losses involving illegal acts or negligence. Refer to the policy for a full list of exclusions.
From when am I covered, and for how long?
Coverage begins immediately after purchase or departure and extends for the duration stated in the policy. Purchase protection is valid for up to 90 days from the purchase date.
In which countries am I covered? Am I covered worldwide?
Yes, coverage is worldwide unless specific exclusions apply, such as travel to regions under government advisories.
To benefit from the coverage, does the trip need to be paid in full with the card?
To benefit from coverage, eligible purchases or expenses must be charged fully or partially to the card. Additional conditions may apply as outlined in the policy.
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