What does the insurance of my Simply Cash Preferred Card American Express card cover?

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Travel Insurance Card Simply Cash Preferred American Express

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Car Rental Insurance Card Simply Cash Preferred American Express

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Content Insurance Card Simply Cash Preferred American Express

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FAQ - American Express Simply Cash Preferred

faq

How can I contact customer support?

To contact customer support, call Global Excel Management at 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide), available 24/7.

How do I report a claim?

To report a claim, you must call 1-800-243-0198 (toll-free) or +905-475-4822 (collect worldwide) within 30 days of the incident. Ensure all relevant documents such as receipts and incident details are ready.

Who is insured?

Insured persons include the Basic Cardmember, their spouse, and dependent children, provided they meet the policy’s eligibility criteria.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact the insurer through the customer service channels provided in your policy.

For which sports activities am I not insured?

Excluded activities include professional sports, racing, scuba diving without certification, and skiing or snowboarding outside marked trails.

From when am I covered, and for how long?

Coverage begins as soon as the trip or purchase is charged to the card and remains valid as per the policy conditions.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide unless specifically excluded due to policy restrictions or travel advisories.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must generally be fully charged to the eligible card to activate coverage benefits.

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