What does the insurance of my Simply Cash Card American Express card cover?
Travel Insurance Card Simply Cash American Express
Car Rental Insurance Card Simply Cash American Express
Content Insurance Card Simply Cash American Express
FAQ - American Express Simply Cash
How can I contact customer support?
To contact customer support, you can call 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide) for 24/7 assistance.
How do I report a claim?
To report a claim, you must notify the Claims Department within 30 days of the event by calling 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide). Be sure to have all necessary documentation such as receipts and proof of incident.
Who is insured?
The insured individuals include the Basic Cardmember, their spouse, and dependent children, as long as eligibility requirements are met.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the provider through the specified numbers in the policy documentation or the available customer service channels.
For which sports activities am I not insured?
Coverage does not include high-risk activities such as professional sports, racing, off-road skiing, or any activities explicitly excluded in the policy.
From when am I covered, and for how long?
Coverage starts once the full cost of the travel or eligible purchase is charged to the card and remains valid as per the policy terms.
In which countries am I covered? Am I covered worldwide?
Yes, worldwide coverage applies unless specific exclusions are detailed in the policy based on travel advisories or geographical restrictions.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to activate coverage, the trip or purchase generally needs to be charged in full to the eligible card.
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