What does the insurance of my Green Card American Express card cover?
Travel Insurance Card Green American Express
Car Rental Insurance Card Green American Express
Content Insurance Card Green American Express
FAQ - American Express Green
How can I contact customer support?
You can contact customer support for assistance 24/7 at 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide).
How do I report a claim?
To report a claim, notify the Claims Department within 30 days by calling 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide). Be prepared with necessary documentation, such as receipts and proof of the incident.
Who is insured?
Insured individuals include the Basic Cardmember, their spouse, and dependent children, provided all policy conditions and eligibility requirements are met.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the insurance provider directly at 1-800-243-0198 or via other customer service options listed in your policy documents.
For which sports activities am I not insured?
Excluded activities include professional sports, racing, and high-risk sports such as rock climbing and scuba diving without certification, among others.
From when am I covered, and for how long?
Coverage starts when the full cost of the purchase or trip is charged to the card and follows the terms outlined in the policy.
In which countries am I covered? Am I covered worldwide?
Yes, worldwide coverage is provided unless specific exclusions or restrictions apply as mentioned in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, coverage requires the trip or purchase to be fully charged to the eligible card, as per policy requirements.
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