What does the insurance of my Gold Rewards Card American Express card cover?

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Travel Insurance Card Gold Rewards American Express

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Car Rental Insurance Card Gold Rewards American Express

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Content Insurance Card Gold Rewards American Express

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FAQ - American Express Gold Rewards

faq

How can I contact customer support?

For 24/7 assistance, you can contact customer support at 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide).

How do I report a claim?

To report a claim, notify the Claims Department within 30 days of the incident by calling 1-800-243-0198 (toll-free) or +905-475-4822 (collect worldwide). Ensure all required documentation, such as receipts, is ready for submission.

Who is insured?

The insured individuals include the Basic Cardmember, their spouse, and dependent children under the eligibility criteria specified in the policy.

How can I obtain an insurance certificate?

To obtain an insurance certificate, reach out to the insurance provider using the contact information listed in your policy documentation.

For which sports activities am I not insured?

Activities such as professional sports, racing, mountain climbing, and scuba diving without certification are excluded, as detailed in the policy.

From when am I covered, and for how long?

Coverage begins when the trip or purchase is charged to the card and adheres to the specified policy terms.

In which countries am I covered? Am I covered worldwide?

Yes, worldwide coverage is provided unless specific exclusions apply as outlined in the policy.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must be fully paid with the eligible card to activate the coverage as per the policy.

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