What does the insurance of my Essential Credit Card American Express card cover?

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Travel Insurance Card Essential Credit American Express

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Car Rental Insurance Card Essential Credit American Express

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Content Insurance Card Essential Credit American Express

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FAQ - American Express Essential Credit

faq

How can I contact customer support?

To contact customer support, call 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide) for 24/7 assistance.

How do I report a claim?

To report a claim, contact the Claims Department within 30 days of the occurrence by calling 1-800-243-0198 (toll-free in Canada or the US) or +905-475-4822 (collect worldwide). Provide all necessary documentation, such as receipts and incident details.

Who is insured?

The insured persons include the Basic Cardmember, their spouse, and dependent children under the terms of the policy.

How can I obtain an insurance certificate?

To obtain an insurance certificate, you can contact the insurance provider through the numbers provided in the policy document or customer service.

For which sports activities am I not insured?

Excluded activities include professional sports, racing, off-road skiing, and other high-risk sports detailed in the policy terms.

From when am I covered, and for how long?

Coverage starts as soon as the eligible purchase or trip cost is charged to the card and lasts as per the terms specified in the policy.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide unless restricted by specific exclusions or travel advisories stated in the policy.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, to benefit from the coverage, the trip or purchase generally needs to be fully paid with the eligible card as per the policy requirements.

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