What does the insurance of my Cobalt Card American Express card cover?

You can contact customer support 24/7 by calling Global Excel Management at 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide).

To report a claim, contact the Claims Department within 30 days by calling 1-800-243-0198 (toll-free in Canada and the US) or +905-475-4822 (collect worldwide). Ensure you have required documentation like receipts, proof of travel, and details of the incident.

The insured persons include the Basic Cardmember, their spouse, and dependent children, provided all meet the eligibility criteria as outlined in the policy.

To obtain an insurance certificate, reach out to the insurance provider via the contact numbers or customer support channels provided in your policy documents.

Exclusions include professional sports, motorized racing, scuba diving without certification, hang-gliding, rock climbing, and off-trail skiing or snowboarding.

Coverage begins when you leave your province or territory of residence and lasts up to 15 consecutive days per trip. Extensions may be available through top-up coverage options.

Yes, coverage applies worldwide unless specifically excluded by the policy due to travel advisories or other restrictions.

Yes, the trip or purchase must be fully paid with the eligible card to activate coverage benefits.