What does the insurance of my Business Platinum Card American Express card cover?

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Travel Insurance Card Business Platinum American Express

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Car Rental Insurance Card Business Platinum American Express

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Content Insurance Card Business Platinum American Express

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FAQ - American Express Business Platinum

faq

How can I contact customer support?

To contact customer support, call Global Excel Management 24/7 at 1-800-243-0198 (toll-free from the US and Canada) or +905-475-4822 (collect worldwide).

How do I report a claim?

To report a claim, call 1-800-243-0198 (toll-free from the US and Canada) or +905-475-4822 (collect worldwide) within 30 days of the event. Have your receipts and supporting documents ready for submission.

Who is insured?

Insured persons include the Basic Cardmember, their spouse, and dependent children under the policy, provided they meet the coverage conditions.

How can I obtain an insurance certificate?

To request an insurance certificate, contact Global Excel Management or use the customer service channels detailed in your policy.

For which sports activities am I not insured?

Excluded sports activities include professional sports, racing, mountain climbing, heli-skiing, and other high-risk activities unless specified in the policy.

From when am I covered, and for how long?

Coverage starts when you leave your province or territory and continues for up to 15 consecutive days. Extensions can be arranged for longer trips.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide unless restricted by policy-specific exclusions or travel advisories issued by the Government of Canada.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must be paid for with the eligible card to activate coverage, as outlined in the policy terms.

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