What does the insurance of my Business Gold Rewards Card American Express card cover?

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Travel Insurance Card Business Gold Rewards American Express

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Car Rental Insurance Card Business Gold Rewards American Express

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FAQ - American Express Business Gold Rewards

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How can I contact customer support?

You can contact customer support by calling Global Excel Management at 1-866-426-7505 (toll-free from Canada and the US) or +905-816-1884 (collect worldwide). They are available 24/7.

How do I report a claim?

To report a claim, contact the Claims Department within 30 days of the occurrence by calling 1-866-426-7496 (toll-free from Canada or the US) or +905-816-2567 (collect worldwide). Be ready to provide necessary documentation like receipts and proof of incident.

Who is insured?

Insured persons include the Basic Cardmember, their spouse, and dependent children, provided that the card account is in good standing and the full payment is made with the eligible card.

How can I obtain an insurance certificate?

To obtain an insurance certificate, you can contact the insurance provider directly at 1-866-426-7505 or via other customer support channels mentioned in your policy.

For which sports activities am I not insured?

Activities excluded from coverage include racing, professional sports, extreme sports such as skydiving, bungee jumping, and skiing outside designated trails unless explicitly covered in the policy.

From when am I covered, and for how long?

Coverage begins when the full fare or eligible purchase is charged to the card and continues according to the policy timelines, such as during travel or purchase protection periods.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide unless otherwise restricted by specific policy conditions or travel advisories.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, to qualify for coverage, the trip or purchase must be fully paid using the eligible card, adhering to the terms outlined in the policy.

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