What does the insurance of my Air Miles American Express card cover?

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Travel Insurance Card Air Miles American Express

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Car Rental Insurance Card Air Miles American Express

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Content Insurance Card Air Miles American Express

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FAQ - American Express Air Miles

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How can I contact customer support?

For assistance, contact the insurer at 1-800-243-0198 (in Canada or the U.S.) or call collect at +905-475-4822 internationally.

How do I report a claim?

To report a claim, call the insurer at 1-800-243-0198. You must provide original receipts, account statements, and other requested documentation. Claims must be reported within 30 days of the incident.

Who is insured?

Insured individuals include the primary cardholder, their spouse, and dependent children. All insured individuals must meet eligibility requirements outlined in the policy.

How can I obtain an insurance certificate?

To request an insurance certificate, contact the insurer at their Canadian head office located at 199 Bay Street, Suite 2500, Toronto, Ontario, M5L 1E2.

For which sports activities am I not insured?

Excluded activities include war or hostilities, deliberate damage, and motorized vehicles. Refer to the policy for a comprehensive list of exclusions.

From when am I covered, and for how long?

Coverage begins immediately upon purchase and lasts 90 days for purchase protection. Extended durations depend on the specific coverage type detailed in the policy.

In which countries am I covered? Am I covered worldwide?

Yes, coverage is valid worldwide, provided the terms of the policy are adhered to. Exclusions may apply in certain jurisdictions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, to benefit from coverage, purchases or activities must be fully or partially charged to the card. Refer to policy terms for specific conditions.

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