What does the insurance of my Visa Us Dollar Alterna Savings card cover?

For customer support, call 1-855-255-4037 toll-free in Canada or visit cardbenefits.assurant.com. For international calls, contact 613-634-4956 (collect).

To report a claim, contact the insurer at 1-855-255-4037 (toll-free) or 613-634-4956 (collect). Claims must be submitted within 90 days of the incident with all required documents, such as receipts and a completed claim form.

Insured individuals include the primary cardholder and any additional cardholders whose names are embossed on the card. Coverage applies to accounts in good standing and eligible purchases or activities.

To request an insurance certificate, write to the insurer at their Canadian head office: 5000 Yonge Street, Suite 2000, Toronto, Ontario M2N 7E9.

Excluded activities include professional sports, motorized vehicle racing, scuba diving without certification, and extreme sports such as bungee jumping or mountaineering.

Coverage begins from the date of purchase or departure, depending on the coverage type, and lasts as per the terms specified in the policy (e.g., 90 days for purchase protection, two years for mobile device insurance).

Yes, coverage is worldwide except in jurisdictions where it is legally prohibited or in violation of local agreements. Confirm exclusions in your policy.

Yes, to benefit from coverage, purchases or travel expenses must be fully or partially charged to the card. Verify specific requirements in your policy.