What does the insurance of my Visa Infinite Alterna Savings card cover?

To contact customer support, you can call 1-800-463-1623 toll-free in Canada and the U.S., or 418-647-5299 (call collect) for international assistance.

To report a claim, call the Insurer at 1-800-463-1623 (toll-free) or 418-647-5299 (collect call). Claims must be submitted with all required documentation, such as receipts and proof of loss, within 90 days of the incident.

Insured individuals include the primary cardholder, their spouse, and dependent children. Dependent children must be under 18 years old (or under 24 if full-time students). All individuals must accompany the cardholder during the trip and meet eligibility requirements.

To obtain an insurance certificate, contact the Insurer directly through their customer service line at 1-800-463-1623. Additional documentation may be required.

Excluded activities include professional sports, motor vehicle races, scuba diving without a license, and extreme activities like bungee jumping or mountaineering. Check the full policy for a detailed exclusions list.

Coverage typically starts on the departure date and ends upon your return. Maximum coverage duration depends on your age: up to 60 days for those under 59, 31 days for ages 60-64, and 10 days for ages 65-75.

Yes, coverage applies worldwide unless specified exclusions apply, such as travel to regions under a Canadian government travel advisory issued prior to departure.

To benefit from coverage, eligible travel or purchase expenses must generally be charged fully or partially to the card. Confirm specific conditions in the policy terms.