What does the insurance of my Visa Classic Alterna Savings card cover?

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Travel Insurance Card Visa Classic Alterna Savings

Before the trip
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Car Rental Insurance Card Visa Classic Alterna Savings

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Content Insurance Card Visa Classic Alterna Savings

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FAQ - Alterna Savings Visa Classic

faq

How can I contact customer support?

To contact customer support, call 1-855-255-4037 toll-free or visit cardbenefits.assurant.com for assistance.

How do I report a claim?

To report a claim, contact the insurer immediately at 1-855-255-4037. Be prepared to submit all required documents, including receipts and proof of loss.

Who is insured?

The insured individuals include the primary cardholder and any authorized users whose names are embossed on the card. Coverage applies when the account is in good standing.

How can I obtain an insurance certificate?

To obtain an insurance certificate, you may request it by contacting the insurer's head office at 5000 Yonge Street, Suite 2000, Toronto, Ontario M2N 7E9.

For which sports activities am I not insured?

Coverage excludes professional sports, high-risk activities like scuba diving without certification, and other activities explicitly outlined in the policy exclusions.

From when am I covered, and for how long?

Coverage typically begins on the date of purchase or activation and lasts as per the specific coverage duration stated in the policy.

In which countries am I covered? Am I covered worldwide?

Yes, coverage is generally worldwide unless restricted by local laws or exclusions specified in the policy.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must generally be fully or partially charged to the card to benefit from coverage, as per policy terms.

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