What does the insurance of my Visa Centra Gold Alterna Savings card cover?

You can contact customer support by calling the insurer at 1-800-463-1623 (toll-free in Canada and the U.S.) or by dialing 418-647-5299 (call collect) from anywhere in the world.

To report a claim, call the insurer at 1-800-463-1623 (toll-free) or 418-647-5299 (collect call). Ensure you have all required documentation, such as receipts, proof of value, and official statements, as outlined in the policy, and submit them within 90 days of the loss.

The insured includes the primary cardholder, their spouse, and dependent children. Dependent children must be under 18 (or under 24 if a full-time student). All insured individuals must meet the eligibility criteria stated in the policy.

To obtain an insurance certificate, contact the insurer directly at their designated contact numbers or through their service portal. Additional documentation or forms may be required based on the request.

Coverage does not extend to high-risk activities such as professional sports, paid competitions, motorized vehicle races, scuba diving without certification, or extreme activities like bungee jumping and mountaineering. Refer to the policy for a detailed exclusions list.

Coverage typically begins on the departure date, as specified in your policy, and lasts for the duration of your trip as long as it falls within the maximum number of insured days. Extended coverage can be purchased if your trip exceeds the standard period.

Yes, you are covered worldwide unless exclusions apply, such as traveling to regions under a government travel advisory. Always verify specific coverage conditions for certain countries.

Yes, to benefit from coverage, the trip or qualifying expenses must be fully or partially charged to the card, as per policy requirements. Specific coverage conditions may vary.