What does the insurance of my Visa Cash Back Alterna Savings card cover?

To contact customer support, you can call the Insurer at 1-855-255-4037. For additional assistance or queries, you can visit the insurer's website at assurant.ca/customer-assistance.

To report a claim, notify the Insurer as soon as possible. You can file a claim online at cardbenefits.assurant.com or call 1-855-255-4037. Make sure to have all necessary documentation ready as outlined in the policy, including receipts, police reports, and other relevant details.

Insured individuals include the primary cardholder and authorized additional cardholders whose names are embossed on the credit card. Eligibility is contingent on the account being in good standing and compliance with policy terms.

To obtain an insurance certificate, you or the person making the claim can request it from the Insurer by writing to their Canadian head office located at 5000 Yonge Street, Suite 2000, Toronto, Ontario M2N 7E9.

The policy does not specifically exclude coverage for any particular sports activities unless they violate the terms of coverage (e.g., reckless activities). For clarity, refer to the full exclusions listed under the limitations section of the policy.

Coverage typically begins as soon as you meet eligibility requirements (e.g., purchase or activation). Specific durations, such as for mobile devices, extend to two years from the purchase date, subject to terms like maintaining good standing and other conditions.

Yes, you are covered worldwide unless specific exclusions apply due to laws in particular jurisdictions. For example, coverage is not valid where prohibited by law or violates local rental agreements.

To benefit from the coverage, the trip or applicable purchase generally needs to be charged fully or partially to the card, as outlined in the policy. Specific requirements depend on the type of coverage (e.g., travel, mobile devices).