What does the insurance of my Echo Cashback Mastercard National Bank card cover?

For inquiries regarding the National Bank ECHO Mastercard, contact customer service at 1-888-969-2273. For claims, call 1-888-235-2645 within Canada and the U.S., or collect at 514-286-8345 internationally.

To report a claim, contact 1-888-235-2645 within Canada and the U.S., or collect at 514-286-8345 internationally. Required documents, such as proof of purchase and receipts, must be submitted within 90 days.

The insured individuals include the primary cardholder and authorized users listed on the account.

To request an insurance certificate, contact 1-888-235-2645. Ensure you have proof of purchase and account information ready.

Exclusions include items such as cash, vehicles, animals, and damages resulting from negligence, fraud, or normal wear and tear.

Coverage begins upon activation of the card and remains valid as long as the account is in good standing.

The National Bank ECHO Mastercard is accepted worldwide, providing access to over 2.5 million ATMs and merchants in more than 200 countries.

Yes, purchases must be paid in full with the card to qualify for benefits like purchase protection and extended warranty coverage.