What does the insurance of my Gold Privilege Visa Laurentian Bank card cover?
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FAQ - Laurentian Bank Gold Privilege Visa
How can I contact customer support?
For insurance inquiries, you can contact the claims administrator at 1-800-544-2971 for assistance with your coverage.
How do I report a claim?
To report a claim, contact the claims administrator at 1-800-544-2971 within 48 hours of the incident. Complete the claim form and submit all required documentation within 90 days.
Who is insured?
The insured individuals include the Primary Cardholder of the Laurentian Bank Gold Privilege Visa, their spouse, and dependent children under 25 years old, provided the account is in good standing and billed in Canada.
How can I obtain an insurance certificate?
To obtain an insurance certificate, you can contact the claims administrator at 1-800-544-2971 for assistance.
For which sports activities am I not insured?
Exclusions include damage caused by war, participation in illegal acts, intoxication, or misuse of the vehicle. Vehicles exceeding a Manufacturer's Suggested Retail Price (MSRP) of $65,000 CAD are also excluded.
From when am I covered, and for how long?
Coverage begins when you rent a vehicle and charge the full rental cost to your Laurentian Bank Gold Privilege Visa. Coverage is limited to a maximum of 48 consecutive days per rental period.
In which countries am I covered? Am I covered worldwide?
Yes, coverage is available worldwide as long as the full cost of the rental vehicle is paid with your Laurentian Bank Gold Privilege Visa card and the Rental Agency's CDW coverage is declined.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to be eligible for coverage, the full cost of the rental vehicle must be paid using your Laurentian Bank Gold Privilege Visa card, and the Rental Agency's Collision Damage Waiver (CDW) must be declined.
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