What does the insurance of my Visa Aventura CIBC card cover?

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Victor
Victor
Credit card insurance expert @Hellosafe
The CIBC Aventura Visa Card offers a robust set of insurance benefits for travel and everyday use.
Travel insurance
Mountain stay
Car rental
For travel abroad, it provides Out-of-Province Emergency Travel Medical Insurance of up to CAD 5,000,000, covering medical emergencies for trips lasting up to 15 days. Additionally, it includes Common Carrier Accident Insurance of up to CAD 100,000 for accidental death or dismemberment, and Flight and Baggage Delay Insurance of up to CAD 500 for delays exceeding four hours. Lost or Stolen Baggage Insurance of up to CAD 500 per insured person is also included, ensuring comprehensive support for travel disruptions.
For winter sports enthusiasts, while the card does not offer specific coverage tailored to snow or mountain activities, its general travel protections may indirectly support emergencies during trips to winter destinations.
When it comes to car rentals, the card features Car Rental Collision/Loss Damage Insurance for vehicles with an MSRP of up to CAD 65,000 for rental periods of up to 48 days. This eliminates the need for rental agency insurance, providing significant savings and peace of mind for cardholders.

Travel Insurance Card Visa Aventura CIBC

Before the trip
Benefit
Coverage
Recommendation
During the trip
Benefit
Coverage
Recommendation
On site
Benefit
Coverage
Recommendation

Car Rental Insurance Card Visa Aventura CIBC

Rental car
Benefit
Coverage
Recommendation

Content Insurance Card Visa Aventura CIBC

Content
Benefit
Coverage
Recommendation
See all the guarantees and assistance

FAQ - CIBC Visa Aventura

faq

How can I contact customer support?

You can contact customer support for any inquiries or assistance:

  • For Canada or the Continental U.S.A., including Hawaii: 1-866-363-3338 (toll-free).
  • For other locations, including Mexico: 905-403-3338 (call collect).

How do I report a claim?

To report a claim, follow these steps:

  1. Call the claims administrator:

    • From Canada or the Continental U.S.A., including Hawaii: 1-866-363-3338 (toll-free).
    • From other locations, including Mexico: 905-403-3338 (call collect).

  2. Provide documentation within 90 days, including receipts, rental agreements, police reports, and any repair bills.

Who is insured?

The insured individuals include:

  • The primary cardholder whose name is embossed on the card.
  • Authorized users who comply with the policy terms.
  • Any additional driver permitted under the rental agreement, provided they meet legal and contractual requirements.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact the insurance provider's support center:

  • Toll-free (Canada and U.S.A., including Hawaii): 1-866-363-3338.
  • Collect call (other locations, including Mexico): 905-403-3338.

For which sports activities am I not insured?

Insurance does not cover certain sports activities that are considered high-risk or excluded under the policy. Examples include activities contrary to the rental agreement or using vehicles for professional or hazardous sports purposes.

From when am I covered, and for how long?

Coverage starts when you legally take possession of the rental vehicle. It ends when the vehicle is returned to the rental agency, with a maximum rental period of 48 consecutive days.

In which countries am I covered? Am I covered worldwide?

Coverage is worldwide, except in jurisdictions where local laws or agreements conflict with the terms of the insurance policy. Always check your rental agreement and local regulations.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full cost of the trip or rental, including taxes, must be charged to the card to qualify for coverage under the insurance policy.

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