What does the insurance of my Mastercard Costco CIBC card cover?

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Travel Insurance Card Mastercard Costco CIBC

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Car Rental Insurance Card Mastercard Costco CIBC

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Content Insurance Card Mastercard Costco CIBC

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FAQ - CIBC Mastercard Costco

faq

How can I contact customer support?

For customer support, call:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for more information.

How do I report a claim?

To file a claim, contact:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Submit proof of purchase, receipts, and a detailed claim within 90 days of the incident.

Who is insured?

Coverage includes:

  • The primary cardholder.
  • Their spouse and dependent children when expenses are charged to the card.

How can I obtain an insurance certificate?

To request an insurance certificate:

  • Toll-free (Canada and U.S.): 1-866-363-3338.
  • Collect (other locations): 905-403-3338.

Visit cibccentre.rsagroup.ca for assistance.

For which sports activities am I not insured?

Exclusions include:

  • Items damaged due to misuse or negligence.
  • Losses from illegal activities.
  • Business-use items and high-risk activities.

From when am I covered, and for how long?

Coverage begins at the purchase date and lasts:

  • 90 days for Purchase Security.
  • Up to one year for Extended Warranty.

In which countries am I covered? Am I covered worldwide?

Yes, coverage applies worldwide except in areas restricted by local laws or prohibitions in the policy.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full or partial cost must be charged to the card to qualify for insurance benefits.

All our guides on credit card insurance