What does the insurance of my Aventura Visa Business CIBC card cover?
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FAQ - CIBC Aventura Visa Business
How can I contact customer support?
You can contact Global Excel at 1-866-363-3338 (Canada and U.S.) or +905-403-3338 (collect from other regions).
How do I report a claim?
To file a claim, contact Global Excel at 1-866-363-3338 and provide necessary documentation like receipts, proof of purchase, and any other requested details.
Who is insured?
The insured includes the primary cardholder, their spouse, and dependent children as defined in the policy.
How can I obtain an insurance certificate?
To request an insurance certificate, call Global Excel at 1-866-363-3338 or use the email provided in the policy documentation.
For which sports activities am I not insured?
Excluded activities include hazardous sports such as bungee jumping, hang gliding, and motorized racing.
From when am I covered, and for how long?
Coverage starts upon card activation and includes 120-day purchase protection and extended warranty for up to 2 years.
In which countries am I covered? Am I covered worldwide?
Yes, worldwide coverage is provided but subject to exclusions and limitations outlined in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, insurance coverage applies only if the trip or purchase is fully paid using the CIBC Aventura Visa Card for Business Plus.
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