What does the insurance of my Aventura Gold Visa CIBC card cover?
Travel Insurance Card Aventura Gold Visa CIBC
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FAQ - CIBC Aventura Gold Visa
How can I contact customer support?
You can contact Global Excel by calling 1-866-363-3338 toll-free (Canada and U.S.) or +905-403-3338 collect from outside North America.
How do I report a claim?
To file a claim, contact Global Excel at 1-866-363-3338 and provide the required documents such as receipts and proof of purchase.
Who is insured?
The insured persons include the cardholder, spouse, and dependent children as per the policy terms.
How can I obtain an insurance certificate?
To request an insurance certificate, call 1-866-363-3338 or send an email as per the instructions in the policy document.
For which sports activities am I not insured?
Excluded activities include high-risk sports like skydiving, bungee jumping, and off-trail skiing as outlined in the policy.
From when am I covered, and for how long?
Coverage begins upon card activation and includes purchase protection for 120 days and extended warranty for up to 2 years.
In which countries am I covered? Am I covered worldwide?
Yes, coverage is worldwide but subject to exclusions and limitations specified in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the insurance applies only if the purchase or trip is fully paid using the CIBC Aventura Gold Visa Card.
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