What does the insurance of my Aeroplan Visa Infinite Privilege CIBC card cover?
Travel Insurance Card Aeroplan Visa Infinite Privilege CIBC
Car Rental Insurance Card Aeroplan Visa Infinite Privilege CIBC
Content Insurance Card Aeroplan Visa Infinite Privilege CIBC
FAQ - CIBC Aeroplan Visa Infinite Privilege
How can I contact customer support?
You can contact Global Excel by calling 1-855-845-0999 toll-free (Canada and U.S.) or +905-412-1102 collect from outside North America.
How do I report a claim?
To file a claim, call Global Excel at 1-855-845-0999 or +905-412-1102 collect and provide documentation such as receipts and proof of loss within the stated timeline.
Who is insured?
The insured persons include the primary cardholder, spouse, and dependent children as defined in the policy.
How can I obtain an insurance certificate?
To request an insurance certificate, contact Global Excel at 1-855-845-0999 or email as directed in your policy document.
For which sports activities am I not insured?
Excluded activities include hazardous sports such as bungee jumping, skydiving, or off-trail skiing as listed in the policy exclusions.
From when am I covered, and for how long?
Coverage starts upon card activation and includes 120-day purchase protection and extended warranty for up to 2 years.
In which countries am I covered? Am I covered worldwide?
Yes, coverage is worldwide but subject to exclusions and limitations as specified in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, insurance coverage applies only if the purchase or trip is fully paid using the CIBC Aeroplan Visa Infinite Privilege Card.
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