What does the insurance of my Air Miles Business Gold American Express card cover?

You can contact customer support by calling Chubb Life Insurance Company of Canada at 1-877-777-1544.

To report a claim, you must provide written notice to Chubb Life Insurance Company of Canada within 30 days of the occurrence. Send the notice to: 199 Bay Street - Suite 2500, P.O. Box 139, Commerce Court Postal Station, Toronto, Ontario, M5L 1E2.

Covered persons include the Basic or Supplementary Cardmember of the American Express® AIR MILES®* Gold Business Card, their spouse, or dependent children under 23 years of age, provided the card account is billed in Canada.

You can obtain a copy of the insurance certificate by requesting it from the Policyholder (Amex Bank of Canada). Contact customer support at 1-877-777-1544 for further assistance.

You are not insured for injuries sustained during activities involving war, criminal acts, or while serving as an operator or crew member of any conveyance. Injuries resulting from rental vehicle usage or the effects of alcohol or drugs are also excluded.

Coverage is effective as of the date the Policy starts and continues as long as you remain a Covered Person (e.g., a Cardmember or dependent). The coverage for any individual terminates when the Policy ends or you cease to be a Covered Person.

The coverage applies worldwide as long as the trip is a Covered Trip and the fare has been charged to your American Express® AIR MILES®* Gold Business Card.

Yes, to benefit from coverage, the trip must be paid in full with your American Express® AIR MILES®* Gold Business Card before any injury or loss occurs.