RBC Car Insurance Review 2024

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Alexandre Desoutter updated on 19 April 2024

Are you looking for reliable, easy-to-manage car insurance with great customer service? RBC Car Insurance, offered by one of Canada's largest banks, could be an option to consider.

RBC provides both mandatory and optional auto insurance coverage options to suit diverse needs. But is it the right choice for you? In this review, we cover everything you need to know about RBC car insurance: coverage options, pros and cons, discounts, and how you can save on premiums.

You can use our free tool to compare car insurance quotes from Canada's best providers and find the best deals on auto insurance right here.

RBC auto insurance: Key takeaways

  1. Coverage from one of Canada's largest and oldest banks.
  2. Simplified online management of policies, bundling discounts, and strong customer support.
  3. Free quotes online in a few quick steps.
  4. Coverage spans from essential third-party liability to add-ons for comprehensive protection.
  5. Discounts for bundling policies, retirees, winter tires, and electric vehicles

Our review of RBC car insurance Canada

RBC Car Insurance is provided by RBC, one of Canada's oldest and largest financial institutions, making it very reliable. Founded in 1864, the Royal Bank of Canada's insurance arm has around 3,000 employees and services over 5 million customers worldwide.

RBC offers a straightforward insurance experience, with an easy-to-navigate claims process and great customer support both online and through the dedicated RBC car insurance phone number. Policy management is notably convenient, allowing you to manage policies online or through a phone.

It offers saving options for those who bundle their home and car insurance policies, offering up to a 10% discount. This incentive, along with free online quotes and the promise of good customer service, positions RBC as an attractive option.

It is ideal for customers valuing brand reliability and good service, but it may fall short in terms of offering varied discounts like usage-based insurance options or rewarding good grades for students like many other providers.

Pros of RBC car insurance

  • Reputed provider and reliable coverage
  • Simplified coverage options and easy claims process
  • Good customer service
  • Free online quotes
  • Manage policy online through phone or computer using RBC car insurance login
  • Save up to 10% for bundling home and car insurance

Cons of RBC car insurance

  • Lesser discounts than other providers
  • No usage-based auto insurance
  • No app for car insurance
  • No coverage in BC, Manitoba, and Saskatchewan

You must compare car insurance quotes to get the best deals. You can use our free tool below to get free car insurance quotes and compare them at the same time and find a plan that suits you best.

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How to get an RBC car insurance quote?

You can get an RBC auto insurance quote on the RBC website in a few quick steps. You will need to enter basic details like your name, age, gender, and address, and information about your car that includes year of purchase, distance driven, and other essential information. The process is quick and you should get a quote in a few moments.

You can also walk into one of the branches and speak to an advisor. You can find your nearest office using the "Find a store or advisor" option on the website. Alternatively, you can call the RBC car insurance phone number 1-877-749-7224 to get a quote. The lines are open Monday through Friday from 8:00 am - 8:00 pm EST, and Saturday 8:30 am - 4:00 pm EST.

If you want to compare quotes from multiple providers in Canada, you can do it right here. Use our free tool below to get personalized car insurance quotes from the best companies and also grab the best deals.

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What does RBC car insurance cover?

A certain level of insurance is mandatory for all drivers as required by law. All RBC car insurance policies cover the basics. Let's take a look at what they are:

Mandatory car insurance coverageExplained
Third-party liability
You are covered if you injure someone or damage property
Direct Compensation
If a collision is not your fault then damage to your car will be paid for
Accident Benefits Coverage
Medical expenses covered
Uninsured Driver Coverage
If an uninsured driver is at fault then you are still covered
Car insurance RBC

You may wish to consider a higher level of insurance, however, especially if you are reliant on your vehicle for work or family life and would need a quick replacement. Let's take a look at RBC's Optional Car Insurance for Canadians:

RBC's optional coverageExplained
Added Protection for a New Vehicle
Guarantees no depreciation on the value of your car for 24 months
Alternate Transportation Benefits
This covers the cost of a replacement or new car
Extra Financial Security for Your Family
Boosts your Uninsured Driver protection
This means your premiums do not go up as a result of a first-time accident
Comprehensive roadside and emergency assistance
Satellite Program Endorsement
Comprehensive roadside and emergency and assistance
Auto insurance RBC

RBC credit card car insurance

Good to know

Now, know that if you pay for a rental car with a valid Visa card or Mastercard, you will be covered for damages to the rental car for periods of up to 31 days. On the condition that you have declined the Collision Damage Waiver offered by the car rental company. This RBC car rental insurance is effective when the full cost of your rental has been paid with your WestJet RBC Mastercard card or WestJet dollars or your Signature RBC Rewards Visa card or RBC Rewards points.

How much does RBC Car Insurance cost?

Car insurance premiums are influenced by a variety of factors, including age, gender, geographic location, the type of vehicle, driving history, level of activity on the road, the scope of insurance coverage, and any eligible discounts. Due to this diversity of criteria, it's challenging to provide a one-size-fits-all premium estimate.

To obtain an accurate premium and coverage specific to your needs, we recommend getting personalized quotes. Utilize our tool below for this purpose.

Our comparison tool allows you to effortlessly compare car insurance quotes from RBC with those from other leading insurers in Canada. It’s easy to use, completely free, and delivers customized results quickly, all based on your unique requirements.

Compare Canada's best car insurance plans

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Additionally, for a general perspective, we've compiled average car insurance premiums across various Canadian provinces to give you an idea of what to expect.

Canadian ProvinceAverage Annual Car Insurance Premium
Prince Edward Island
New Brunswick
Nova Scotia
Newfoundland & Labrador
British Columbia
Car insurance premiums

Are there any RBC car insurance discounts?

Yes, you can receive a discount on your RBC car insurance quote and save on premiums if you meet one of the following criteria:

  • You have multiple cars insured with RBC
  • You use an approved anti-theft system
  • You bundle your RBC car and home insurance
  • Your car is electric or a hybrid
  • You are a retiree
  • You use winter tires between December and April

How to contact RBC car insurance?

You can connect with RBC for inquiries or assistance using the following options.

Phone Assistance

  • General Inquiries and Support: Reach out at 1-866-336-0403. Operating hours are Monday to Friday from 8 a.m. to 8 p.m. EST, and Saturdays from 8:30 a.m. to 4 p.m. EST.

Request a Call Back

  • Personalized Advisory Services: A licensed RBC Insurance advisor can provide tailored guidance. To avail of this service, you can fill up a form and share some basic information, after which an advisor will contact you within 2 business days.

Information Required for Callback from RBC car insurance customer care

  • First Name
  • Last Name
  • Postal Code
  • Phone Number
  • Preferred Time for Contact
  • Email Address

How to make a car insurance claim with RBC?

Filing an RBC Car Insurance Claim is designed to be straightforward and convenient, ensuring you receive support promptly, whether you're opening a new claim or have inquiries about an existing one. Here's how you can proceed:

Online Submission

  • Initiate a New Claim Anytime: Easily start an auto claim online. You'll fill out a form providing details about yourself, your vehicle, your policy number, and specifics about the claim, such as the reason and any pertinent information.

Phone Support

  • For New Claims: To lodge a claim via phone, dial 1-800-769-2526 in Canada & the U.S., #722 from a Rogers cell phone, or 905-608-8945 for international calls (collect). Having your policy number ready accelerates the process, though assistance is still available without it.
  • For Existing Claims: Check the status of your claim by calling the same numbers. Having your claim number ready will allow for quicker service, but if you can't find it, support is still available.

The Claims Process

  1. Initiation: Provide details about the incident to start your claim. Prompt reporting allows your claims advisor to begin assisting you swiftly.
  2. Review: Your claims advisor might resolve the claim over the phone or send an adjuster to evaluate the damage, providing a repair time and cost estimate.
  3. Resolution: Opt for repairs and necessary care through RBC's premier network for quick service and quality guarantees. This includes Premiere Auto Repair Centres with Aviva's lifetime guarantee and Premiere Healthcare for accident-related injuries (Note: Healthcare services are not available in Quebec).

Note: The claims process may vary based on the nature of your claim, possibly requiring additional steps or information.

For confidential and anonymous claims advice with RBC, please reach out to 1-866-953-8285, available Monday to Friday, from 9 a.m. to 5 p.m. Eastern Time. This service is accessible in all provinces and territories across Canada, except Québec. If you're a resident of Québec and have inquiries about your policy and coverages, you can call 1-800-769-2526 for assistance.

How to cancel your RBC car insurance policy?

You can cancel your RBC car insurance policy at any time by speaking to your advisor or by requesting online through the RBC website. You must fill in this form and an authorized advisor from the company will reach out to you within one business day to assist you in the process.

However, remember that driving without insurance is illegal in Canada. Before you proceed with cancelling your RBC Car Insurance policy, it's crucial to have a new policy in place to prevent any lapses in coverage, which could lead to illegal uninsured periods. Make sure to inform your new insurance provider of the expiration date of your current policy.

Additionally, if your vehicle is financed through a loan or lease, remember to communicate this change to your lender. This ensures a smooth transition and maintains continuous, lawful insurance coverage.

Is there an RBC car insurance cancellation fee?

RBC may have a cancellation fee, which typically decreases the closer you are to your policy renewal date. The cancellation fee for car insurance providers usually ranges from 2% to 7% of your premium, with higher percentages applying if you're closer to the beginning of your policy term.

For exact details and assistance in understanding the cancellation fee, it's advisable to speak directly with your RBC car insurance advisor. They can provide precise information and guidance on managing any potential cancellation fees.


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Alexandre Desoutter

Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

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