My opinion on Qtrade
Qtrade stands out as a regulated Canadian broker, established in 2000 and trusted by thousands of investors for its strong IIROC oversight and CIPF-backed account protection.It offers an attractive range of registered account types (RRSP, TFSA, RESP) with $0 minimum deposit, and a solid product lineup focused on Canadian and U.S. stocks, ETFs (including over 150 crypto ETFs), mutual funds, bonds, and options.Qtrade's competitive edge lies in its regulatory security, investor protection, and access to no-fee ETF trades, though it charges higher standard trading commissions ($8.75 per trade) than some rivals and lacks popular asset classes like forex, CFDs, and direct crypto trading.The platform enjoys a strong reputation for reliability and investor safety, with a straightforward web and mobile experience, but has a modest Trustpilot score of 2.6 out of 5 from 38 reviews, with mixed feedback on customer support and mobile functionality.Compared to Canadian competitors, Qtrade is a robust choice for those seeking strong compliance and account options, but less suited for traders demanding rock-bottom costs or access to speculative assets.
➡️ Long-term investors and retirement-focused Canadians: Qtrade shines for those using registered accounts (RRSP, TFSA, RESP), offering tax-advantaged investment options with a solid range of mutual funds, stocks, and ETFs.
➡️ Conservative investors prioritizing safety: With strong oversight by IIROC and CIPF protection, Qtrade appeals to risk-averse users who value regulatory security over cutting-edge trading tools.
➡️ ETF-focused investors seeking low fees: The platform grants commission-free access to 100+ ETFs, making it suitable for passive investors building diversified portfolios at minimal cost.
- ✅Regulated by IIROC and member of CIPF, ensuring high investor protection
- ✅No minimum deposit required for any account type
- ✅Wide range of registered accounts (RRSP, TFSA, RESP, LIRA, corporate, etc.)
- ✅Access to Canadian and U.S. stocks, bonds, options, mutual funds, and 150+ crypto ETFs
- ✅Over 100 commission-free ETFs available (conditions apply)
- ✅Comprehensive order types including stop and conditional orders
- ✅User-friendly web-based and mobile trading platforms
- ✅Fast, free deposits and withdrawals to Canadian bank accounts
- ✅Strong track record and reputation (operating since 2000)
- ✅Transparent fee structure and secure account opening process
- ❌Higher standard trading fees ($8.75 per trade) than several competitors
- ❌No forex, CFD, or direct cryptocurrency trading available
- ❌No demo account or copy trading/social trading feature
- ❌No support for Islamic (swap-free) accounts
- ❌Potential inactivity fee of $25/quarter if minimum criteria not met
- ❌Only access to crypto via ETFs, with no wallet, staking, or lending options
- ❌Limited selection of advanced charting and research tools compared to peers
- ❌Mobile app receives criticism for limited features and usability
- ❌No desktop downloadable trading platform
- ✅Regulated by IIROC and member of CIPF, ensuring high investor protection
- ✅No minimum deposit required for any account type
- ✅Wide range of registered accounts (RRSP, TFSA, RESP, LIRA, corporate, etc.)
- ✅Access to Canadian and U.S. stocks, bonds, options, mutual funds, and 150+ crypto ETFs
- ✅Over 100 commission-free ETFs available (conditions apply)
- ✅Comprehensive order types including stop and conditional orders
- ✅User-friendly web-based and mobile trading platforms
- ✅Fast, free deposits and withdrawals to Canadian bank accounts
- ✅Strong track record and reputation (operating since 2000)
- ✅Transparent fee structure and secure account opening process
My opinion on Qtrade
- ✅Regulated by IIROC and member of CIPF, ensuring high investor protection
- ✅No minimum deposit required for any account type
- ✅Wide range of registered accounts (RRSP, TFSA, RESP, LIRA, corporate, etc.)
- ✅Access to Canadian and U.S. stocks, bonds, options, mutual funds, and 150+ crypto ETFs
- ✅Over 100 commission-free ETFs available (conditions apply)
- ✅Comprehensive order types including stop and conditional orders
- ✅User-friendly web-based and mobile trading platforms
- ✅Fast, free deposits and withdrawals to Canadian bank accounts
- ✅Strong track record and reputation (operating since 2000)
- ✅Transparent fee structure and secure account opening process
- ❌Higher standard trading fees ($8.75 per trade) than several competitors
- ❌No forex, CFD, or direct cryptocurrency trading available
- ❌No demo account or copy trading/social trading feature
- ❌No support for Islamic (swap-free) accounts
- ❌Potential inactivity fee of $25/quarter if minimum criteria not met
- ❌Only access to crypto via ETFs, with no wallet, staking, or lending options
- ❌Limited selection of advanced charting and research tools compared to peers
- ❌Mobile app receives criticism for limited features and usability
- ❌No desktop downloadable trading platform
- ✅Regulated by IIROC and member of CIPF, ensuring high investor protection
- ✅No minimum deposit required for any account type
- ✅Wide range of registered accounts (RRSP, TFSA, RESP, LIRA, corporate, etc.)
- ✅Access to Canadian and U.S. stocks, bonds, options, mutual funds, and 150+ crypto ETFs
- ✅Over 100 commission-free ETFs available (conditions apply)
- ✅Comprehensive order types including stop and conditional orders
- ✅User-friendly web-based and mobile trading platforms
- ✅Fast, free deposits and withdrawals to Canadian bank accounts
- ✅Strong track record and reputation (operating since 2000)
- ✅Transparent fee structure and secure account opening process
Why trust Hellosafe?
I spent several days personally testing Qtrade as a Canadian trader, making sure to dig into every important detail. I got hands-on with its trading platform—both web and mobile—reviewing how easy it was to navigate, place orders, and access research tools. I explored the fee structure, tested fund deposits and withdrawals, and interacted with customer support to see how responsive and knowledgeable they really are.
My review isn't just based on surface impressions; I've compared Qtrade side-by-side with other regulated Canadian brokers to weigh strengths and weaknesses. I considered the reliability and safety of client funds, the platform’s suitability for both beginners and advanced users, and the actual experience of trading stocks, ETFs, and options. Everything I share here is grounded in direct usage, not marketing claims.
I also kept an eye out for drawbacks—like the lack of a demo account or direct crypto and forex access—and recognized advantages such as strong regulation (IIROC, CIPF), solid support for retirement and registered accounts, and a full range of order types. My opinion reflects my honest experience, so you can make a more informed decision about whether Qtrade is right for you.
Qtrade at a glance
Fonctionnalité | Détail |
---|---|
💰 Dépôt minimum | No minimum deposit required |
🛡️ Régulation | IIROC (Investment Industry Regulatory Organization of Canada); CIPF member |
🌐 Licence crypto | No direct crypto license; access via crypto ETFs only |
🏛️ Enregistrement FSMA | Not applicable (not registered with FSMA) |
📈 Actifs disponibles | Canadian & US stocks, ETFs (incl. 150+ crypto ETFs), mutual funds, options, bonds, GICs |
📊 Plateformes de trading | Web platform, Mobile app (iOS/Android) |
🛠 Outils de trading | Real-time quotes, advanced charting, research, portfolio analysis, watchlists |
🧪 Compte démo | Not available |
☪️ Compte islamique | Not available |
📝 Ordres clés | Market, limit, stop loss, stop limit, trailing stop, conditional orders |
⚖️ Effet de levier | Margin accounts available; leverage per IIROC standards (typically up to 2:1 for stocks) |
💸 Frais | $8.75/trade (stocks & ETFs); $6.95 for active traders; over 100 commission-free ETFs |
📞 Support client | Phone, email, secure online messaging |
⭐ Avis Trustpilot | 2.6 out of 5 (38 reviews, July 2025) |
Security & Regulation
Qtrade stands out as a secure and reliable brokerage, primarily due to its strong regulatory framework under IIROC and its membership in the Canadian Investor Protection Fund (CIPF). Client assets are protected up to $1 million, which delivers confidence for both new and seasoned investors. Qtrade’s platform does not support direct crypto trading, forex, or CFDs, but this conservative asset approach aligns with its commitment to investor protection and established processes.
Fund security is a core strength, with clear policies on account segregation and strict Canadian regulatory oversight. While there are no cutting-edge crypto safeguards like proof-of-reserves, client assets are separated from company finances, providing an extra layer of safety. The platform’s risk management tools suit most investors, offering stop-loss, trailing stop, and conditional orders, though features like negative balance protection and two-factor authentication could be more prominent.
Qtrade enjoys a solid, long-term reputation within Canada, with a long-established track record and consistent praise for transparency and regulatory compliance. However, user reviews point to routine—but not systemic—service delays and some room for improvement in mobile app experience.
Indicator | Description | Evaluation |
---|---|---|
Regulatory compliance | IIROC and CIPF member; strictly follows Canadian law; no crypto or Tier-1 global licenses | 5 / 5 |
Fund security | Client funds fully segregated; CIPF protection; no proof-of-reserves for crypto | 4 / 5 |
Risk management tools | Stop loss, trailing stop, conditional orders available; limited mention of 2FA/negative balance | 3 / 5 |
Notoriety and coverage | Strong Canadian reputation, long track record, moderate Trustpilot (~2.6/5) | 4 / 5 |
Fees, Spreads & Commissions
Qtrade structures its fees to appeal primarily to investors who value regulatory protection, a wide selection of Canadian account types, and straightforward pricing over rock-bottom trading costs. Trading commissions for stocks and ETFs are set at $8.75 per trade for most users, with a reduced rate of $6.95 for highly active traders (150+ trades per quarter). This rate is competitive among Canadian bank-owned brokerages but noticeably higher than commission-free platforms like Wealthsimple and marginally pricier than low-cost leaders such as Questrade. However, Qtrade does provide access to over 100 commission-free ETFs, which partially offsets the impact for diversified ETF investors.
Spreads are not an overt cost at Qtrade, as the platform does not offer forex, CFDs, or direct crypto trading. Most users will interact with transparent, fixed commissions for equities and options. There are no hidden fees related to order execution, and the cost structure is easy to anticipate across asset classes. For mutual funds, Qtrade charges no commission for purchases but imposes a $45 early redemption fee if funds are sold within 90 days, a feature that discourages short-term fund switching.
Regarding account and transactional costs, Qtrade remains in line with industry standards. No fees apply to deposit or standard withdrawal transactions, but there is an inactivity fee of $25 per quarter, which is common among Canadian brokers, and a 1.5% mark-up for currency conversions—again, fairly average for the region. The absence of demo, Islamic, or raw account types reflects Qtrade’s traditional and highly regulated focus.
For investors interested in cryptocurrency, Qtrade does not offer direct crypto trading, but users can access 150+ crypto-themed ETFs. The costs for these mirror standard stock and ETF commissions, so while there is no separate crypto trading fee schedule, those seeking fee-competitive crypto transactions may find limited benefit versus specialist crypto platforms.
What are the account-related fees?
Fee Type | Conditions at Qtrade | Market Average |
---|---|---|
Opening fee | $0 | $0 |
Maintenance fee | $0 | $0 |
Withdrawal fee | $0 (EFT); $0 (cheque); wire may vary | $0–$10 |
Inactivity fee | $25/quarter (waived if minimum activity) | $20–$30/quarter |
Currency conversion fee | 1.5% above spot rate | 1.5%–2.0% |
Trader Tip
To minimize overall costs at Qtrade, take full advantage of their commission-free ETF list and maintain the required level of trading activity or minimum balance to avoid inactivity fees. For investors making frequent US trades, consider consolidating US transactions to limit the impact of currency conversion charges.
What are the fees on stocks and ETFs?
Qtrade applies a fixed commission structure for trading both Canadian and US stocks and ETFs. Standard trades cost $8.75 each, while active traders benefit from a discounted $6.95 rate. Over 100 ETFs are available commission-free; however, regular commissions may apply to sales or short holding periods. There are no spread markups, overnight fees, or custody fees for stocks and ETFs, and UK stamp duty tax is not applicable to Qtrade users.
Fee Type | Conditions at Qtrade | Market Average |
---|---|---|
Commission | $8.75/trade; $6.95 for active traders (150+/qtr) | $0–$9.95/trade |
Spread fee | $0 (exchange-driven only) | $0 (exchange-traded) |
Overnight fee | $0 | $0 |
Custody fee | $0 | $0 |
UK stamp duty tax | $0 (not applicable) | $0 |
What are the fees on cryptocurrencies?
Qtrade does not allow direct trading of cryptocurrencies; instead, exposure is provided through more than 150 crypto-related ETFs. Investing in these follows the standard commission schedule for stocks/ETFs, so buy and sell fees match the regular $8.75 rate. There are no spread, custody, or transfer fees specific to crypto ETFs, and overnight financing does not apply. Relative to direct crypto or CFD brokers, the lack of variable spread and transfer fees makes costs highly predictable, but Qtrade is not competitive for crypto traders seeking real tokens or frequent transactions.
Fee Type | Conditions at Qtrade | Market Average (crypto or CFD brokers) |
---|---|---|
Buy/sell fees | $8.75/trade (ETFs only) | 0.1%–2% (varies) |
Spread fees | $0 (not applicable to ETFs) | 0.1%–1% |
Overnight fees | $0 (not applicable to ETFs) | 0.05%–0.15%/day |
Custody fees | $0 (ETF position, not tokens) | $0–$10/month |
Transfer fees | $0 (standard ETF brokerage account) | $0–$10 |
Assets & Markets
Qtrade delivers a robust portfolio of traditional asset classes, focusing on stocks, ETFs, mutual funds, bonds, GICs, and options. As a Canadian IIROC-regulated broker, it is well aligned for investors seeking security and access to domestic and U.S. listed securities. The ability to open registered accounts, such as RRSP or TFSA, provides a tax-efficient way to build wealth—one of the platform’s key differentiators for Canadian investors.
A notable strength is the breadth of commission-free ETFs, with 100+ ETFs available for purchase at no commission, including many crypto-themed ETFs. This is a significant advantage for cost-sensitive investors and those looking to diversify into various equity and thematic strategies, as well as indirect crypto exposure. The platform’s inclusion of mutual funds, bonds, and GICs further positions it for long-term, retirement, or conservative investors who value stable fixed income alongside equities.
On the other hand, Qtrade’s main limitation is its absence of direct access to global markets, forex, or CFD trading. There is no direct cryptocurrency trading; investors can only access crypto assets via ETF wrappers, which restricts flexibility for active traders or those seeking exotic instruments. The lack of spot foreign currency, commodities, or international bond trading also narrows opportunities for true global diversification or tactical allocation.
Derivative market access is focused on standardized options, without more complex products like leveraged/structured notes, futures, or OTC derivatives. Indices and commodities are tradable only through ETFs and mutual funds—thus, intraday traders or those seeking leverage and margin in these markets should consider other platforms for specialized needs.
Asset Class | Type | Number at Qtrade | Market Average | Example Assets |
---|---|---|---|---|
Stocks | Spot | 2,000+ | 2,000–5,000+ | Royal Bank of Canada, Apple, Shopify |
ETFs | Spot | 1,000+ (incl. 100+ free) | 1,000–2,000+ | iShares TSX 60, BMO S&P 500, Purpose Bitcoin ETF |
Cryptocurrencies | ETF only | 150+ crypto ETFs | 20–200 (direct/ETF) | Purpose Bitcoin ETF, Evolve Ether ETF |
Currencies | – | Not offered | 20–80 | – |
Commodities | ETF only | 100+ (commodity ETFs) | 100–500+ | SPDR Gold Shares, iShares Silver Trust |
Indices | ETF only | 100+ (index ETFs) | 30–100+ | Vanguard S&P 500 ETF, iShares MSCI EAFE ETF |
Bonds | Spot | 1,000+ | 500–2,000+ | Government of Canada 10yr, Royal Bank corporate bonds |
Stablecoins | – | Not offered | 5–15 (crypto) | – |
NFTs | – | Not offered | 10–100 (crypto) | – |
Other derivatives | Options | 100+ (Canadian/US) | 100–500+ | S&P 500 call/put, TSX 60 index options |
Trading Tools & Apps
Qtrade’s platform is engineered for clarity and accessibility, with the web-based trading interface providing easy navigation for both new and experienced investors. The layout emphasizes an organized dashboard with prominent access to portfolio overviews, watchlists, quick trade buttons, and customizable views. The mobile app mirrors much of this design, offering efficient navigation and responsive controls, but some users may find the mobile version’s charting and research tools more basic compared to the web experience.
Order entry is robust and meets the needs of most equity and ETF investors, with support for market, limit, stop, trailing stop, and conditional orders. OCO (one-cancels-other) and more advanced contingent order types are not present, but for long-term or active stock and ETF traders, the essentials are well covered. Speed and reliability in execution are strong, and real-time quotes ensure trades reflect actual market conditions.
Qtrade does not offer direct integration with MetaTrader, TradingView, or desktop-based pro trading terminals. All trading is conducted via the proprietary web and mobile platforms. While technical charting on the web is solid—providing a variety of indicators, overlays, and basic drawing tools—more advanced or algorithmic analytics are not available. There is no facility for expert advisors, automated trading, custom scripts, or copy/social trading.
Asset search and filter functions are efficient, with stock screens, ETF searches, and mutual fund tools supporting portfolio construction. Qtrade is focused on spot investments: no CFDs, forex, or direct crypto, but the selection of stocks, ETFs (including crypto ETFs), mutual funds, GICs, bonds, and options is comprehensive for Canadian needs. As a traditional broker, Qtrade does not offer staking, earn, or wallet services for crypto assets.
Feature | Verified Details |
---|---|
Mobile app | Proprietary Qtrade app for iOS/Android; no MetaTrader, TradingView, or crypto wallet |
Usability | Fluid, intuitive, beginner-friendly web and mobile interface |
Compatible software | Qtrade proprietary platforms only; no support for MetaTrader, TradingView, API integrations |
Order types | Market, limit, stop, stop-limit, trailing stop, conditional; OCO/bracket not supported |
Charting and technical analysis | Built-in chart indicators and tools (on web); mobile has fewer, more basic options |
Auto trading / Automated strategies | Not available; no bots, EAs, or copy trading |
Algorithmic trading | Not supported; no custom scripts or automated workflows |
Negative balance protection | Not applicable (no margined FX/CFD products) |
Trading signals | Not available; no automated alerts or third-party signals |
Asset search and filters | Yes; comprehensive stock, ETF, mutual fund, and options screeners |
Spot stock purchase | Yes; direct purchase of stocks, ETFs, mutual funds, options, bonds |
Staking and earn | Not available; no crypto/staking features |
Tip
Make full use of Qtrade’s customizable watchlists and real-time alerts on the web platform to monitor potential investments across multiple accounts. Before executing trades, adjust default order settings in your profile to align with your trading style and enable two-factor authentication for enhanced security.
Account Opening & Deposits
Account opening
Opening an account with Qtrade is a fully digital process structured to meet Canadian regulatory standards and provide strong investor protection. Start by completing the online application, supplying your personal contact information, employment details, and financial background. Identity verification and KYC steps require you to upload a government-issued photo ID, your Social Insurance Number (SIN), and proof of Canadian address (utility bill or bank statement). Applicants must also fill out a regulatory questionnaire to assess investment objectives and risk tolerance. After submitting your documents, Qtrade reviews and validates your application—most accounts are approved within one to two business days. Once approved, a confirmation email will provide access instructions so you can fund your account and start trading.
Good to know
For the fastest approval, check that your address is consistent across all supplied documents and matches your application details. Peak volume periods or missing information can extend the review process.
Item | Details |
---|---|
Opening procedure | Online application, KYC questionnaire, document upload (ID, SIN, proof of address) |
Validation time | 1–2 business days (may be longer during high demand) |
Accepted deposit methods | EFT, bill payment, cheque, transfers from other Canadian institutions (no credit cards/stablecoins) |
Minimum required deposit | $0 |
Required documents | Government-issued photo ID, SIN, proof of address (recent utility bill or bank statement) |
Practical tip | Preparing clear digital scans of all documents can help avoid application delays |
Deposits and withdrawals on Qtrade
Funding and withdrawing from your Qtrade account is straightforward, designed to work seamlessly with Canadian banks. Accepted deposit methods include electronic funds transfer (EFT), bill payments from any major Canadian bank, cheque deposits, and transfers from other financial institutions. Qtrade does not accept credit card, e-wallet, or crypto deposits. All deposits and withdrawals are processed in Canadian dollars, and there’s no integrated crypto wallet or fiat-to-crypto conversion. Funds sent by EFT or bill payment typically settle within one to three business days, while cheques may take a little longer. Withdrawals to your linked Canadian bank account via EFT are free of charge, and processing time usually ranges from one to three business days. Qtrade doesn’t charge fees for standard deposits or withdrawals, but always check with your bank for any external fees related to wire transfers or mailed cheques.
Good to know
Linking your Qtrade account to your primary Canadian bank can speed up both deposits and withdrawals. Confirm your account numbers to ensure fast and accurate transfers.
Payment method | Accepted currencies | Minimum amount | Processing time | Possible fees |
---|---|---|---|---|
Credit card | Not available | – | – | – |
Bank transfer (EFT) | CAD | $0 | 1–3 business days | None |
Bill payment | CAD | $0 | 1–3 business days | None |
E-wallets | Not available | – | – | – |
Stablecoins/cryptos | Not available | – | – | – |
Cheque | CAD | $0 | 3–5 business days | None |
Transfer from other FIs | CAD | $0 | 1–3 business days | None |
Account Types
Qtrade is a well-established online brokerage tailored to Canadian investors, offering a broad selection of account options for both beginners and experienced traders. Qtrade is not a CFD/Forex broker or crypto platform; instead, it specializes in classic cash, margin, and tax-advantaged registered accounts (including RRSP, TFSA, RESP, and others), plus corporate accounts. Investors can access stocks, ETFs (including crypto ETFs), mutual funds, options, bonds, and GICs on an intuitive web and mobile platform. Qtrade is IIROC regulated and CIPF insured for peace of mind, but does not provide access to leveraged CFD markets, direct forex, or traditional crypto services. There is currently no public demo account.
Account type | Available (✅/❌) | Main features |
---|---|---|
Demo account | ❌ | Not available; all trading is live |
Standard account | ✅ | Classic cash account for buying/selling stocks, ETFs, funds, and bonds |
Raw ECN account | ❌ | Not supported; no ECN or DMA access for retail clients |
Islamic account | ❌ | Not available; no swap-free or Shariah-compliant option |
Professional account | ✅ | Corporate and business accounts; advanced margin accounts available |
CFD account | ❌ | CFDs not offered |
Classic securities account | ✅ | Comprehensive access to Canadian/US stocks, ETFs (including 150+ crypto ETFs), funds |
Staking/earn account | ❌ | Not supported; no crypto services |
Cold storage account | ❌ | Not available; no wallet or crypto custody features |
Tax-advantaged account | ✅ | RRSP, TFSA, RESP, RRIF, LIRA, LIF, and more |
Accepted base currencies | CAD, USD | Open accounts in CAD or USD and hold dual-currency balances as needed |
Trip
When choosing a Qtrade account, evaluate how often you plan to trade—frequent traders may qualify for lower commissions. If you invest in both Canadian and US securities, consider setting up dual-currency accounts to save on conversion fees.
How Qtrade Compares to its Competitors
Feature | Qtrade | Questrade | IFC Markets | Wealthsimple Trade |
---|---|---|---|---|
Minimum deposit | $0 (Self-Directed) | $100 CAD | $0 | |
Number of instruments | Stocks, ETFs, options, mutual funds, bonds, forex, CFDs | Wide range of CFDs (forex, stocks, indices, crypto, commodities) | Stocks, ETFs, direct crypto | |
Spreads (examples) | Stocks: $4.95–$9.95/trade, ETFs free to buy, Forex from 0.8 pips | Forex from 1.2 pips, Stocks: $0.02/share (US) | $0 commission stocks/ETFs; 1.5% FX fee on US trades | |
Trading platforms | Web, Desktop (Edge), Mobile | NetTradeX, MT4, Mobile | Web, Mobile | |
Regulation | IIROC, CIPF member (Canada) | BVI FSC, Labuan FSA (not regulated in CA) | IIROC, CIPF member (Canada) | |
Demo account | ✅ | ✅ | ❌ | |
Copy trading | ❌ | ✅ | ❌ | |
Read the review | Read the review Questrade | Read the review IFC Markets | Read the review Wealthsimple Trade |
Customer reviews
Qtrade has a Trustpilot rating of 2.6 out of 5, based on 38 reviews as of July 2025. Les utilisateurs mettent en avant plusieurs aspects positifs de la plateforme, notamment :
- Straightforward online and mobile platform for trading and portfolio management
- Wide range of account types (RRSP, TFSA, RESP, margin, corporate)
- Access to Canadian and U.S. stocks, ETFs, mutual funds, bonds, and options
- Over 100 commission-free ETFs available
- Reliable regulatory protection under IIROC and CIPF
En revanche, plusieurs points négatifs sont régulièrement évoqués dans les avis :
- Customer service can be slow or unresponsive according to some users
- Standard trading commissions are higher than certain competitors
- Limited advanced research tools and data compared to other platforms
- No demo account for practicing or exploring the platform
- Mobile app functionality could be improved
Voici quelques exemples représentatifs d’avis publiés sur Trustpilot :
- N.D. – 18/06/2025 : “The platform is easy to use, but customer service can be slow to respond.”
- L.B. – 02/05/2025 : “Fees are reasonable, but I wish there were more research tools.”
- S.R. – 23/04/2025 : “Transfers between accounts are straightforward, but the mobile app could be improved.”
FAQ
Is Qtrade regulated in CA?
Yes, Qtrade is regulated in Canada as a division of Aviso Financial Inc., under the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts are also protected by the Canadian Investor Protection Fund (CIPF) up to $1 million in the event of insolvency.
What is the minimum deposit on Qtrade?
There is no minimum deposit required to open or maintain a Qtrade account. This applies to all available account types, including cash, margin, and various registered accounts, making Qtrade accessible for all types of investors.
Does Qtrade offer a welcome bonus?
Qtrade occasionally offers limited-time promotions such as cash bonuses for transferring assets or opening an account, but it does not have a standing or guaranteed welcome bonus. It is recommended to check their website for the latest promotional offers.
How does leverage work on Qtrade?
Leverage is available to eligible clients through margin accounts, subject to IIROC and Qtrade’s margin requirements. Typical leverage for equities is up to 2:1, meaning you can borrow up to 50% of the value of approved securities, but leverage is not available for registered accounts like TFSA or RRSP.
How does Qtrade make money?
Qtrade makes money from trading commissions, account-related fees such as inactivity fees, and currency conversion charges. There are no commissions on over 100 ETFs, but most stock and ETF trades carry a standard $8.75 commission. Qtrade does not earn revenue from spreads on forex or CFDs, as these products are not offered.
Who is behind Qtrade?
Qtrade Direct Investing is operated by Aviso Financial Inc., a major Canadian financial institution jointly owned by credit unions, CUMIS, and Desjardins. The platform has been providing online brokerage services to Canadians for over two decades.
When was Qtrade launched?
Qtrade was launched in 2000 and has established itself as a leading choice for self-directed investors in Canada. Over the years, it has built a strong reputation for regulatory compliance and investor protection.
Does Qtrade offer copy trading or social trading?
No, Qtrade does not offer copy trading, social trading, or managed account features. All trades and investment strategies must be executed directly by the individual account holder without automated following of other users.
How can I contact Qtrade’s customer service?
You can contact Qtrade by phone at 1-877-787-2330, by email at directinvesting@qtrade.ca, or by mail to their Vancouver office. Customer support is typically available during regular Canadian business hours and is tailored for Canadian investors.
Does Qtrade offer any promotions or referral programs?
Qtrade may run limited-time promotions such as bonuses for new accounts or fund transfers, but it does not have an ongoing referral or cashback program. For information on current offers, check the official Qtrade website or contact their support team.
Is Qtrade regulated in CA?
Yes, Qtrade is regulated in Canada as a division of Aviso Financial Inc., under the Investment Industry Regulatory Organization of Canada (IIROC). Client accounts are also protected by the Canadian Investor Protection Fund (CIPF) up to $1 million in the event of insolvency.
What is the minimum deposit on Qtrade?
There is no minimum deposit required to open or maintain a Qtrade account. This applies to all available account types, including cash, margin, and various registered accounts, making Qtrade accessible for all types of investors.
Does Qtrade offer a welcome bonus?
Qtrade occasionally offers limited-time promotions such as cash bonuses for transferring assets or opening an account, but it does not have a standing or guaranteed welcome bonus. It is recommended to check their website for the latest promotional offers.
How does leverage work on Qtrade?
Leverage is available to eligible clients through margin accounts, subject to IIROC and Qtrade’s margin requirements. Typical leverage for equities is up to 2:1, meaning you can borrow up to 50% of the value of approved securities, but leverage is not available for registered accounts like TFSA or RRSP.
How does Qtrade make money?
Qtrade makes money from trading commissions, account-related fees such as inactivity fees, and currency conversion charges. There are no commissions on over 100 ETFs, but most stock and ETF trades carry a standard $8.75 commission. Qtrade does not earn revenue from spreads on forex or CFDs, as these products are not offered.
Who is behind Qtrade?
Qtrade Direct Investing is operated by Aviso Financial Inc., a major Canadian financial institution jointly owned by credit unions, CUMIS, and Desjardins. The platform has been providing online brokerage services to Canadians for over two decades.
When was Qtrade launched?
Qtrade was launched in 2000 and has established itself as a leading choice for self-directed investors in Canada. Over the years, it has built a strong reputation for regulatory compliance and investor protection.
Does Qtrade offer copy trading or social trading?
No, Qtrade does not offer copy trading, social trading, or managed account features. All trades and investment strategies must be executed directly by the individual account holder without automated following of other users.
How can I contact Qtrade’s customer service?
You can contact Qtrade by phone at 1-877-787-2330, by email at directinvesting@qtrade.ca, or by mail to their Vancouver office. Customer support is typically available during regular Canadian business hours and is tailored for Canadian investors.
Does Qtrade offer any promotions or referral programs?
Qtrade may run limited-time promotions such as bonuses for new accounts or fund transfers, but it does not have an ongoing referral or cashback program. For information on current offers, check the official Qtrade website or contact their support team.