Zensurance: a Broker That Makes Buying Business Insurance Better

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Alexandre Desoutter updated on 25 October 2023

Are you a Canadian who is thinking of starting a business? Perhaps you have always been passionate about an idea or project and want to take it to the next level by opening your own little business. You are probably already aware that businesses could face risks ranging from minor damages to customer injuries.

Zensurance is here to help make the process of choosing and buying insurance quick and efficient and customized. Our Zensurance review includes all the information you need to know when shopping for business insurance from the types of insurance offered to how to pros and cons and how to contact them.

Who is Zensurance?

Zensurance is an innovative insurance broker that makes buying business insurance quick, easy and hassle-free.

They believe that the current process of buying and selecting insurance for your small to medium-sized company is complicated and outdated, and that’s why they have given their business model a refresh. They are here to help you save time and money by allowing business owners to request a quote for free 24/7 without having to speak over the phone or go to a broker’s office.

Zensurance's online platform makes it easy to navigate through all the insurance options and plans and search for any other information and quotes. They have also partnered with 50 insurance providers to give you the best insurance deal for your business. No more spending hours on the phone, comparing prices and policies or sending faxes. Zensurance helps small business owners choose the right policy for them and offers support throughout the process from beginning to end.

What types of business insurance does Zensurance offer?

Zensurance specializes in small to medium-sized business insurance and offers several types of insurance.

Type of InsuranceHow it protects you
Commercial General Liability Insurance (CGL)
Commercial General Liability Insurance protects you from common day-to-day business risks. For example, if there is an unexpected accident on your property or a customer’s property has been damaged, this type of insurance typically covers compensatory damages and legal fees.
Professional Liability Insurance
This type of insurance is also known as Errors and Omissions Insurance. It protects professionals from getting sued by clients alleging financial loss due to a service provided and any lawsuits alleging negligence, misconduct and failure to deliver services as promised.
Directors and Officers Insurance
This protects individuals who serve as directors or officers in a corporation or non-profit in the public and private sectors. They are covered for the costs of losses, harm, and legal defence.
Cyber Liability Insurance
This type of insurance covers any costs associated with cybercrime involving your technology systems and customer data.
Commercial Auto Insurance
Any business that uses a car to transport goods or materials, employees, or clients needs commercial auto insurance. It protects not only the vehicle but also its cargo.
Commercial Property Insurance
You can protect your business’s property from external factors and disasters such as theft, vandalism, and fire.
Business Interruption Insurance
If you experience property loss and, as a result, net income, this type of insurance can cover overhead costs, employee payroll, and your lost income.
Builder’s Risk Insurance
You typically need a Builder’s risk insurance to insure a building such as a home or commercial property to ensure construction projects such as renovations, adding a second floor, etc.
Legal Expense Insurance
This provides a business with legal advice on specific business topics and the cost of retaining a lawyer to deal with a specific set of everyday issues.
Malpractice Insurance
This insurance covers medical professionals such as doctors or nurses against claims or lawsuits based on their work, including negligence or patient injuries.
Liability Insurance
Liability insurance is a more general type of insurance that encompasses several of the above insurance types, such as Commercial General Liability Insurance, Professional Liability insurance, Errors, and Omissions Insurance, Directors and Officers’ Insurance, and Cyber Liability Insurance.
Product Liability Insurance
With Product Liability insurance, you are covered against any claims of property damage or bodily injury that were caused by products you produce, sell, or distribute.
Types of Zensurance insurance

What does Zensurance insurance cover?

Zensurance covers several different types of business insurance and gives their customers tailor-made solutions that best suit their company's needs.

For example, a construction company is a complex business with many working professionals, tools and technology used for multiple types of building projects. There are inherent dangers associated with this line of work so a tailored construction insurance policy can protect your business, tools, equipment, etc.

With Zensurance you can get construction insurance and it includes

  • Commercial General Liability (CGL) Insurance
  • Commercial Property Insurance
  • Tools and Equipment Insurance

With the ability to add additional coverages

  • Pollution Liability Insurance
  • Commercial Auto Insurance

The cost for this type of insurance can start at around $540 per year for a commercial general liability insurance policy with a $2 million limit.

Find out what kind of coverage you can get with Zensurance in your specific industry.

To learn about your coverage options and to start protecting your small business today, get started by comparing Zensurance and other insurers now.

Better protection for your business today

Compare business insurance now

Zensurance insurance pros and cons

Choosing the right insurance for your small business isn’t always easy. Here are some advantages and disadvantages when choosing Zensurance:

Zensurance pros

  • You can get a free quote: Their website is easy to navigate and use. Customers can ask for a quote any time of the day
  • They work with over 50 providers: They can provide an insurance solution that best fits your needs
  • Customer support: They provide free quotes 24/7, and a customer can speak to a broker by phone or via live chat
  • It is safe: all the information you provide is safe and encrypted
  • A simplified platform: The Zensurance website is a one-stop shop for business insurance, and its process is easy.

Zensurance Cons

  • They only have one physical office in Toronto
  • Cannot be reached by phone on weekends

How much does Zensurance insurance cost?

In general, it costs around $650 a year on a $2M General Liability policy for most small to medium-sized businesses if they buy their policy from Zensurance.

Good to know

Keep in mind that your insurance costs depend on a number of factors, which can range from the size of the business and its location to how many employees the business has, and any insurance claims history.

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How can I purchase a plan with Zensurance?

Purchasing a plan is easy and hassle-free. You can get a free quote right here:

Get a Zensurance quote today

visit Zensurance

You can also get a quote by going on their website or by using the website’s live chat option. Zensurance creates fully customized and tailored to your needs quotes and insurance policies; all you have to do is answer a few questions that are relevant to your situation and business needs. Once you have finished the questionnaire, select the date you want your policy to start and submit the form. Your inquiry will take a couple of days to be processed by one of their insurance brokers before receiving your free quote via email or phone.

How do I file a claim with Zensurance?

Zensurance helps small business customers if they need to file a claim for damage or loss following an insured event. In such an event, and in general, it is advised that one first takes the time to review one's insurance policy to understand your coverages, rights, and responsibilities. If you don't have a copy of your policy, you can contact your Zensurance broker, and they will provide you with one and answer any questions you may have in the meantime.

Once you are ready to file a claim, Zensurance gives you a couple of options. First, you can call their Canadian toll-free number (1-888-654-6030) during business hours Monday through Friday from 9 AM to 6 PM EST. Ensure all necessary information, such as business name, description of events, a police record if relevant, and relevant photos and video if applicable.

To file claims after hours you can call the Canadian toll-free number (1-833-780-8046) and leave a detailed message, a business name, and a call back number.

Additionally, you can also submit a claim via the website. Find your provider, click on the logo, and follow the claim process outlined on the webpage.

How can I contact Zensurance?

Zensurance makes it easy for you to contact their friendly support team 5 days a week. You can reach them by phone, online, or at the Zensurance Toronto office Monday through Thursday 9:00 AM – 5:30 PM (Eastern Time), and Friday 9:00 AM – 4 PM (Eastern Time).

Zensurance contact information

Phone: 1-888-654-6030

On their website: https://www.zensurance.com/contact

Zensurance Address: 200 University Ave #1301,

Toronto, ON M5H 3C6, Canada

Get a Zensurance quote today

visit Zensurance

How can I cancel my Zensurance policy?

Every Zensurance cancellation policy can differ. For example, many policies can be cancelled with a small early cancellation fee. However, policies under $500 are non-refundable. If you would like to cancel your insurance policy, you can send an email to [email protected] and include the following information:

  • Your full company name
  • The date on which you wish to cancel your policy
  • The reason you need to cancel your policy

For more details about how to cancel your Zensurance policy visit the website.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

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